Conference Booking Terms and conditions

All bookings are subject to written confirmation by DISCOVERING FUTURES Limited (“DISCOVERING FUTURES”) and are made subject to the following terms and conditions.

You as the client accept responsibility for payment of all charges and any additional charges which may arise under this contract.

You may not transfer your responsibilities under this contract to any other party.

1.         Bookings

A provisional booking will be held for 14 days. After that time, if confirmation has not been received, Discovering Futures will be free to accept firm bookings from other clients.

All bookings will only be regarded as confirmed and a contractual relationship having been created when Discovering Futures receives a completed and signed booking form and/or purchase order.

Once we receive written confirmation of a booking along with payment, we will send you a receipt along with confirmation. If you have not received confirmation two weeks before the conference date, please contact the Discovering Futures office. Joining instructions will be issued to all delegates via email around two weeks prior to the conference date.

All notifications of changes and/or alterations to booking details are only deemed to be accepted when received in writing.

2.         Fees

Your fee includes all-day access to the event, buffet lunch, refreshments and available conference papers. Fees do not include travel. Shared places are not permitted. Payment must be received in full prior to attending the event.

Delegates are not provided with accommodation.

Payment of the fee(s) is due within 30 days of date of invoice. In the event that payment becomes overdue, Discovering Futures reserves the right to charge interest and associated costs as permitted in the Late Payment of Commercial Debts (Interest) Act 1998 on all overdue balances.

Sector discounts:

We are pleased to offer discounts appropriate to each conference. Where a discount is offered it is applied to delegates who are applying from an identified organisation. Theeducation sector discount rates(s) applies to HE/FE/colleges and other educational establishments. Third party organisations associated with education do not qualify. Definition of the education sector will be determined on the delegate having a bona fide position and university/college address, and/or an email address ending in ‘’ or ‘edu’, or recognised equivalent. The public / health sector discount rate(s) applies to NHS boards and trusts / central and local government / PCTs / SHAs / voluntary organisations / trade unions / educational institutions). All other categories of organisation do not qualify. Definition of the health/public sector will be determined by the delegate having a bona fide position and work address or email which includes ‘nhs’, ‘org’, ‘gov’, ‘ac’, ‘edu’ or equivalent.

Early bird and team discounts:

We offer ‘early bird discounts‘ and these are available when a booking is made on or before a published date, as outlined in our brochure or on the website under ‘fees’. Eary bird discounts are not back-dated; however, they can be held for delegates who do not pay by credit card on receipt of a booking form or online booking that is received before the early bird expiry date, as published.

Special rates are offered for teams: ie, when two or more delegates from the same institution/organisation book at the same time. More advantageous rates may be available when four or more colleagues from the same organisation book at the same time by contacting the conference office. Discounts are not available in any other circumstances. The various discounts for teams are outlined in the conference brochure and on the website under ‘fees’.

3.         Cancellation

Conference fees are payable in full before the start of the conference. Should you be unable to attend, a substitute delegate from your institution only is welcome at no extra charge; you are however required to notify Discovering Futures (tel: 020 7099 6033, or email: info at discoveringfutures dot com) of such substitute delegate in good time. In the event of cancellation of your place on the conference, cancellation fees will apply as follows:

21 days or more: 20%
Between 14-21 days 50%
Less than 14 days 100%
Failure to attend 100%


In the case of force majeure or any eventuality beyond our reasonable control we will not offer refunds unless the conference is cancelled. Reasons beyond our reasonable control include, but are not limited to: failure of electricity, heating or water supplies, weather conditions, industrial action, terrorist alert, fire or flood. In this eventuality we will retain up to 50% of the conference fee to cover administration costs. Discovering Futures reserves the right to make changes to the programme, location and/or speakers. Discovering Futures do not accept any liability for delegates travel or accommodation costs should the event be rescheduled, postponed or cancelled.

4.         Liabilities

Discovering Futures shall not accept responsibility for any loss or damage to property (including personal property) brought onto the conference premises, howsoever incurred.

Discovering Futures shall not be liable, whether in contract, tort or otherwise, for any loss, consequential loss (which shall include but which shall not be limited to loss of business revenue or profits, anticipated savings or wasted expenditure), damage or injury (except personal injury or death as a result of negligence by Discovering Futures) which may arise out of, or in connection with, your attendance of the Discovering Futures conference.

You shall be responsible for any loss or damage caused to any property by you whilst attending the Discovering Futures conference. In the event of such loss or damage, you shall pay Discovering Futures on demand the amount required to make good or remedy such loss or damage. Where it is believed such loss or damage has occurred, Discovering Futures will contact you as quickly as possible with particulars of such loss or damage.

Delegates are responsible for their own safety and security, and are advised to keep doors and windows locked when meeting rooms are unoccupied.

5.         Special requests

If any delegate has any special request or a physical condition requiring special arrangements you must advise Discovering Futures at the time of booking (or as soon as you become aware, if later), and clearly note this on the booking form or via email to info at discovering futures dot com

Confirmation that a special request has been noted, or is included on the booking form, is not confirmation that your request will be met. All special requests of this nature are subject to availability.

6.         Accuracy of Promotional Material

All information and prices shown in promotional material for the Discovering Futures conference (including, but not limited to, brochures, flyers, adverts and the website) are correct at the time of print. However, these may have changed by the time you make your booking. Whilst every effort is made to ensure the accuracy of this information, regrettably errors or changes in prices and facilities changes may occur. You must therefore ensure that you check with Discovering Futures all details at the time of making the booking.

7.         Animals or Pets

No animals or pets of any kind, except guide dogs, are allowed on the premises.

8.         Privacy Policy

Discovering Futures does not sell, trade or rent your personal information to others. Your details will be added to the Discovering Futures database in order to process your conference booking, and to keep you up-to-date with the conference arrangements. We would like to use your details to inform you of further Discovering Futures events in the future. If you do not wish to receive any further information from us, whether by post or email, please notify us at the address below or as shown on our website.


Booking a place on a conference indicates acceptance of these terms and conditions.


Discovering Futures Ltd
34 Ormonde Road
London  SW14 7BG

t: +44 (0) 20 7099 6033


Incorporated in England and Wales: 6292299.  
Registered office: East House, 109 South Worple Way, London SW14 8TN, UK